Asked by Kelsi Skinner on Sep 29, 2024
Which of the following statements is FALSE?
A) The word "queue" derives from the French word for a braid of hair.
B) Only straight lines that determine order of service can be considered queues.
C) Milgram found that individuals enforce the norms of a waiting line both verbally and nonverbally.
D) Queues are based on the norm "first come,first served" (or "first in,first out") .
E) Queues are sustained both by social norms and self-interest.
Queue
A queue of individuals or vehicles waiting for their chance to be served or to move forward.
Milgram
Refers to Stanley Milgram, a psychologist known for his experiments on obedience, demonstrating the extent to which individuals would follow orders from an authority figure.
- Understand the role of social norms and how they are upheld in formal group contexts.
Learning Objectives
- Understand the role of social norms and how they are upheld in formal group contexts.