Asked by Suman Chahal on Aug 01, 2024
Verified
Which of the following takes place when the listener makes up their mind about a message before fully hearing the message?
A) Defensive listening
B) Misinterpreting
C) Paraphrasing
D) Categorizing
E) Visual listening
Defensive Listening
A listening style where the listener is overly sensitive or reactive to the message, often perceiving it as a personal attack.
Misinterpreting
Understanding a message or piece of information incorrectly due to various factors such as language barriers, cultural differences, or personal biases.
- Recognize cognitive biases and barriers in listening and communication.
Verified Answer
RH
Rechel HelenaAug 07, 2024
Final Answer :
A
Explanation :
Defensive listening occurs when the listener makes up their mind about a message before fully hearing the message. This can lead to misunderstandings and miscommunication.
Learning Objectives
- Recognize cognitive biases and barriers in listening and communication.
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