Asked by Google Kettleynet on Sep 25, 2024
Which of the following would be the best option when rejecting an applicant?
A) Use an opening buffer that emphasizes which skills the organization could use.
B) Personalize the message by using the applicant's name.
C) Convey the news using blunt and personalized language.
D) Explain exactly why the applicant was rejected.
E) Explain exactly why another candidate was chosen over the applicant.
Opening Buffer
is a polite, non-confrontational introductory statement in a message, often used to soften the impact of what follows.
Personalized Language
Language tailored to the needs, preferences, or characteristics of a specific individual or audience, enhancing relatability and engagement.
- Identify the appropriate formats for different types of negative messages in business communication.
- Differentiate between direct and indirect communication strategies in sensitive situations.
Learning Objectives
- Identify the appropriate formats for different types of negative messages in business communication.
- Differentiate between direct and indirect communication strategies in sensitive situations.
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