Asked by Trinity Whisenhunt on Sep 29, 2024

Which statement would NOT be considered an "itch" according to the needs analysis model?

A) ABC Inc. notices an increase in customer complaints
B) ABC Inc. notices a decrease in productivity across all its business units
C) ABC Inc. is faced with decreasing revenues and increasing costs
D) ABC Inc. notices a decrease in employee absenteeism

Needs Analysis Model

A systematic approach for identifying and assessing needs within an organization or system to inform improvements or interventions.

Employee Absenteeism

The frequent absence of an employee from work, beyond normal or expected levels, that can affect business productivity.

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.

  • Recognize and distinguish the stages in the process of needs analysis.