Asked by Faith Hoppe on Jun 20, 2024
Verified
Which technique will best communicate to a patient that the nurse is interested in listening?
A) Restate a feeling or thought the patient has expressed.
B) Ask a direct question, such as, "Did you feel angry?"
C) Make a judgment about the patient's problem.
D) Say, "I understand what you're saying."
Restate
To express the same idea or fact in different words, often for clarity or emphasis.
- Understand the essentiality of empathetic engagement, active attentiveness, and response centered on patient well-being to enhance the quality of patient care.
Verified Answer
AC
Angel CazaresJun 24, 2024
Final Answer :
A
Explanation :
Restating allows the patient to validate the nurse's understanding of what has been communicated. Restating is an active listening technique. Judgments should be suspended in a nurse-patient relationship. Closed-ended questions such as "Did you feel angry?" ask for specific information rather than show understanding. When the nurse simply states that he or she understands the patient's words, the patient has no way of measuring the understanding.
Learning Objectives
- Understand the essentiality of empathetic engagement, active attentiveness, and response centered on patient well-being to enhance the quality of patient care.
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