Asked by Michelle McDade on May 02, 2024
Verified
Who or what did Deming blame up to 85 percent of substandard quality on?
A) Lazy workers
B) Substandard materials
C) The system
D) Careless management
E) Poorly maintained machinery
Lazy Workers
A term, often used pejoratively, referring to employees who show a lack of effort or motivation in their job tasks.
Substandard Materials
Materials that do not meet the required quality standards or specifications for their intended use.
Careless Management
An approach to management characterized by a lack of attention or consideration for details, often resulting in mistakes or poor performance.
- Understand the role of employees, management, and systems in quality improvement.
Verified Answer
Learning Objectives
- Understand the role of employees, management, and systems in quality improvement.
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