Asked by arianna denn-thiele on Jul 03, 2024
Verified
Why would an organization want to engage in process reengineering? How can business processes be reengineered?
Process Reengineering
A business management strategy focusing on the analysis and redesign of workflows and processes within an organization to achieve significant improvements in critical performance measures, such as quality, cost, service, and speed.
Business Processes
A set of structured activities and tasks carried out by an organization to produce a specific service or product or to achieve particular business objectives.
Organization
An entity comprising multiple people, such as a company or association, structured to achieve specific goals or tasks.
- Comprehend the principles and goals of process reengineering.
- Elucidate the benefits of process reengineering for organizations and their customers.
Verified Answer
Identify the core processes.
Map the core processes with respect to workflows.
Evaluate all tasks for the core processes.
Search for ways to eliminate unnecessary tasks or work.
Search for ways to eliminate delays, errors, and misunderstandings.
Search for efficiencies in how work is shared and transferred among people and departments.
Learning Objectives
- Comprehend the principles and goals of process reengineering.
- Elucidate the benefits of process reengineering for organizations and their customers.
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