Asked by Bilan Osman on Jul 05, 2024
Verified
Writing negative news with sensitivity and clarity helps the reader do what?
A) Understand the message
B) Accept the message
C) Increase their desire to improve
D) Take the message personally
E) Respond to the message appropriately
Sensitivity
The quality of being aware of and understanding the feelings and needs of others.
Clarity
The quality of being coherent and intelligible, ensuring ease of understanding.
Negative News
Information or reports that convey adverse or unwelcome developments, incidents, or outcomes.
- Understand the importance of delivering bad news with sensitivity and clarity.
Verified Answer
NP
Nikolas PelligrinoJul 05, 2024
Final Answer :
B
Explanation :
B)By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.
Learning Objectives
- Understand the importance of delivering bad news with sensitivity and clarity.
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