A person can be more effective in negotiations if he/she does all of the following,EXCEPT:

A) demonstrating his/her attention through communication and listening skills.
B) agreeing on issues that are unsolvable at that moment.
C) walking away or taking a break if necessary.
D) using agendas,questioning,and summarizing techniques.

Brody's wife walks into the family room while he is watching the TV and begins to tell him what she found out at the PTA meeting.Brody turns off the TV and directs his attention to his wife.Which barrier to effective listening has Brody addressed?

A) emotional noise
B) external noise
C) differing speech rate and thought rate
D) being self-absorbed