Many Canadian organizations have successfully implemented quality management principles and have received recognition from Excellence Canada (formerly the National Quality Institute)whose mission is to inspire excellence in Canada.

The steam engine was one of the basic innovations of the ___,which began in England around the year ___.

A breach of contract always discharges the injured party from performance under the contract.

Refer to Figure 15.1. If Dom's maximizes profits, its ________ equals $320.

A) total cost
B) total revenue
C) profit
D) variable cost