A salesperson who wants to record customer contact information as well as customer preferences and details about customers' interactions with the company would use
A) the FAB method. B) a CLV system. C) an order-getting system. D) an order-taking system. E) a CRM system.
A) a method to highlight overloads in a given work centre. B) a computerized method of determining appropriate tasks for an operation. C) a form of linear programming for optimally assigning tasks or jobs to resources. D) the same thing as the Gantt schedule chart. E) a method for achieving a balance between forward and backward scheduling.