Answers

DA

Answered

If you're responding to a claim and your company is at fault,it is best to

A) avoid sympathizing with the customer,since it can lead to lawsuits.
B) do all you can to discourage further correspondence.
C) take (or assign) personal responsibility for setting matters straight.
D) be vague about when the claim may be resolved.
E) apologize for personally creating the problem.

On Aug 05, 2024


C
DA

Answered

Which of the following involves listening to another person with the purpose of helping him or her think through a problem they are having?

A) Selective listening
B) Advising
C) Active listening
D) Presence
E) Mentoring

On Jul 07, 2024


C
DA

Answered

For U.S.GAAP,software development costs are capitalized as intangible assets

A) from the beginning of development.
B) after a copyright is obtained.
C) once the product is introduced into the marketplace.
D) once the technological feasibility of the product is establisheD.

On Jul 05, 2024


D
DA

Answered

ACME Insurance Company has discovered that many of their employees are feeling angry over a sense of betrayal.Employees believe that their psychological contract with the company has been breached.Management is not sure what all the fuss is about or even what a psychological contract is.You have been hired to help them understand what a psychological contract is, what it means to breach a psychological contract, and the reasons why psychological contract breach occurs.What will you tell them?

On Jun 07, 2024


A psychological contract refers to beliefs held by employees regarding the reciprocal obligations and promises between them and their organization.Perceptions of psychological contract breach occur when an employee perceives that his or her organization has failed to fulfill one or more promised obligations of the psychological contract.Some of the reasons for psychological contract breach include: Recruiters promise more than the organization can provide to attract the best applicants; newcomers often lack sufficient information to form accurate perceptions concerning their psychological contract; differences in understandings between an employee and the organization about promised obligations; and organizational changes such as downsizing and restructuring can cause organizations to knowingly break promises made to an employee that they are either unable or unwilling to keep.
DA

Answered

Two radically different approaches to achieve organizational change include the economic approach which has a participative leadership style and an organizational development approach which has a top-down leadership style.

On Jun 05, 2024


False
DA

Answered

The existence of different cultures or ethnicities within a group or organization is the definition of ______.

A) multicultural
B) ethnocentrism
C) diversity
D) prejudice

On May 08, 2024


C
DA

Answered

The income statement for the year 2016 of Bugati Co. contains the following information:  Revenues $73,000 Expenses:  Salaries and Wages Expense $43,000 Rent Expense 12,000 Advertising Expense 11,000 Supplies Expense 6,000 Utilities Expense 3,500 Insurance Expense 4,000 Total expenses 79,500 Net income (loss) $(6,500) \begin{array}{lr}\text { Revenues } &&\$73,000 \\\text { Expenses: } & \\\text { Salaries and Wages Expense } & \$ 43,000 \\\text { Rent Expense } &12,000 \\\text { Advertising Expense } & 11,000 \\\text { Supplies Expense } &6,000 \\\text { Utilities Expense }& 3,500\\\text { Insurance Expense }&4,000 \\\quad \text { Total expenses } &&79,500 \\\text { Net income (loss) } &&\$(6,500) \end{array} Revenues  Expenses:  Salaries and Wages Expense  Rent Expense  Advertising Expense  Supplies Expense  Utilities Expense  Insurance Expense  Total expenses  Net income (loss) $43,00012,00011,0006,0003,5004,000$73,00079,500$(6,500)
After all closing entries have been posted the revenue account will have a balance of

A) $0.
B) $73000 credit.
C) $73000 debit.
D) $6500 credit.

On May 06, 2024


A