Answered
Kamal works in a restaurant as a runner. Most nights he is busy, but on slow evenings, he finds himself bored and disengaged. As a result his manager suggests he add extra tasks to his role, like collecting glasses from tables or serving as sous chef for the night. This relates to which dimension of the job characteristics model?
A) feedback
B) task significance
C) task identity
D) skill variety
On Jul 18, 2024