________ is NOT an important technology in analytical CRM systems.

A) BI
B) Campaign management
C) Data mining
D) OLAP

You decide the traditional SDLC approach has too many disadvantages. Which alternative would you use and why? HINT: You should discuss the advantages of the method you choose and at least one disadvantage supporting why you would not choose the other methods.

After selecting a range of data, what can you click to display common chart types based on the range you selected?

A) Chart Options button
B) Paste Options button
C) Flash Fill button
D) Quick Analysis button

Which of the following is not a function of a PLC programming device?

A) To enter the user program
B) To change the user program
C) To execute the user program
D) To monitor the user program

To combine criteria with ____________________,each criterion must go on separate rows in the Criteria area of the grid.

You use the Add Shape menu to add text to a SmartArt shape.

An applet is embedded within an HTML document by adding a reference to a valid class file within the < applet >< /applet > tag.