Many first-line managers fail to deal with problem employee behavior because of their discomfort with traditional disciplinary processes and their hesitancy to criticize others.

A nurse is collecting data on a patient who is being admitted into hospice care.The nurse collects data from both the patient and the family so that a clear picture of the patient status is obtained.The nurse is currently involved in which step of the nursing process?

A) Assessment
B) Implementation
C) Evaluation
D) Diagnosing