By empowering his employees,Eric will make them less accountable for their decisions.

_____ power is considered an informal power base.

A) Legitimate
B) Coercive
C) Expert
D) Reward

Anne will be more effective at networking if she can reach her goals without any special help from others.

What term is defined as the process of acting on information?

A) human communication
B) interpersonal communication
C) communication
D) impersonal communication

Rory has realized that she and Brooke seem to increasingly find fault with one another and engage in coercive conflict.Despite the increase is conflict,they still see one another just as often.Rory and Brooke are at which stage of relationship de-escalation?

A) deintensification
B) turmoil or stagnation
C) separation
D) post-separation

A person's name generally has no logical connection with the actual person,just as the word "cow" does not look like a cow or sound like a cow.According to American linguist Charles Hockett,these examples illustrate how the connection between a word and what it represents is __________.

A) context bound
B) concrete
C) arbitrary
D) denotative