C

True

Answers may vary. People are motivated to work on problems that are important to them. Motivational congruence means that as a social worker you work on target goals that are personally meaningful to the client and that also satisfy the requirements of a mandate. Goals are more likely to succeed and result in longer-lasting change when they are meaningful to the client than when motivation and commitment are focused on escaping a sanction or gaining a reward. The principle of "starting where the client is" is equally important with involuntary clients. Goal selection and definition should include their view of the problem in addition to the problem description in the mandate.​

B

C

Answers may vary. In working with couples or families (or groups), social workers have a twofold task of establishing a personal relationship with each individual while developing a "connectedness" with the family as a unit. To cultivate relationships with family members, you use socializing, a technique that involves brief social chitchat at the beginning of the session to reduce tension. Joining or coupling techniques to expedite entry into the family system must respect culture, family form, family rules, and the current level of functioning. You may also find that using the family's language and idioms-for example, "He's messing up in school"-facilitates your connection to the family. You can further connect to the family by conveying your acceptance and by engaging them in identifying their strengths. Conveying acceptance and offering support may be especially critical to vulnerable members of the family.

D

B

C