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Define the term postpurchase cognitive dissonance and give an example of when this happened to you. Then explain what the company could have done to lessen your dissonance.
On Jun 11, 2024
The answer should demonstrate understanding of the term postpurchase cognitive dissonance: an internal conflict that arises from an inconsistency between two beliefs, or between beliefs and behavior. The response should also suggest at least one possible way to reduce the dissonance.