Which of the following can adversely affect a person's ability to network?

A) Concerns about having to pay back the favor
B) Aiming to reach personal goals with help from others
C) Being confident about one's abilities and personal skills
D) Being an extrovert

When Kathy gains self-awareness by understanding how others view her and how she is shaped by others' opinions of her,she is best reflecting the concept of ____.

A) self-serving bias
B) social mirror
C) projection factor
D) social dilemma

_____ allows the receiver to show the sender that she or he is paying attention and clearly understands the messages being sent.

A) Encoding
B) Decoding
C) Modulation
D) Feedback

During the communication process,whose role is it to decode the message?

A) sender
B) intermediary
C) messenger
D) receiver

Two methods that facilitate the counseling process are ____,and the severity of the problem being addressed in the session.

A) the competency of the workforce
B) the recurring problem
C) the manager's comfort and ability with counseling
D) the organizational guidelines

When Madelina accuses Joel of cheating on her,Joel admits that he did go out with someone else,but only to help her through a difficult time.He then reassures Madelina that he is still in love with her and tells her not to worry.How would Joel's account most appropriately be labeled?

A) reproach
B) justification
C) excuse
D) absence of an account

Which term is used to describe the physiological process of decoding sounds?

A) listening
B) selecting
C) hearing
D) understanding

What are nonverbal cues that communicate liking and engender feelings of pleasure called?

A) immediacy cues
B) arousal cues
C) dominance cues
D) friendship cues

When relational partners mutually confirm,value,and accept each other's sense of self,they have a __________.

A) complementary relationship
B) relationship of circumstance
C) competitive symmetrical relationship
D) high level of interpersonal intimacy

Which element is most critical in the definition of an interpersonal relationship?

A) ongoing
B) shared perception
C) interdependent
D) affection