Perform a Pareto analysis on the following information:
$$\begin{array}{ll}\text{ Reason for unsatisfying stay at hotel }& \text{ Frequency }\\ \text{ Unfriendly staff }& 7\\ \text{ Room not clean }& 9\\ \text{ Room not ready at check-in }& 16\\ \text{ No towels at pool }& 21\\ \text{ No blanket for pull-out sofa }& 7\\ \text{ Pool water too cold }& 7\\ \text{ Breakfast of poor quality }& 21\\ \text{ Elevator too slow or not working }& 5\\ \text{ Took too long to register }& 3\\ \text{ Bill incorrect }& 4\\ \text{ Total }& 100\end{array}$$

An important aspect of mobile communication in the workplace is ________,which integrates voice,video,instant messaging,and real-time collaboration into a single system.

A) business communication
B) unified communication
C) peripatetic communication
D) digital communication

A college uses advisors who work with all students in all divisions of the college.The most useful allocation basis for the salaries of these employees would likely be:

A) number of classes offered in each division.
B) student graduation rate.
C) square footage of each division.
D) number of students advised from each division.
E) relative salaries of division heads.

Social software plug-ins that enable easy sharing of products sold on a retailer's website to social networks are referred to as which of the following?

A) Recommendation indicators.
B) Share tools.
C) Testimonials.
D) Pick lists.
E) Popularity filters.

An attorney receives a check from the defendant in settlement of a lawsuit brought by his client, the plaintiff. Even if the check is made out in the name of the attorney, it will belong to the client as a:

A) resulting trust.
B) constructive trust.
C) totten trust.
D) spendthrift trust.

The National Labor Relations Act established the right of private-sector employees to form unions and to strike.