Which type of organizational development intervention focuses on improving employee satisfaction in relationship to pay, compensation, job security, responsibilities, performance, work-life balance, health, and career opportunities?

A) sociotechnical system design
B) task-technology
C) quality of worklife
D) people-focused

Sofia tells Gordon that she wants to file a lawsuit against Renata, and then engage in mediation. Gordon tells her that she must mediate before filing a lawsuit. Is Gordon correct?

A) Yes, once a lawsuit is initiated, she cannot engage in mediation.
B) No, many courts have mediation programs.
C) No, every court will mandate mediation after a lawsuit is filed.
D) Yes, it is a waste of money to file a lawsuit before mediation.
E) No, the Federal Arbitration Act mandates that mediation must occur.

When submitting a hard copy of a resumé,which of the following should one do to create an attention-getting resumé?

A) Try smaller margins; use lines or borders
B) Use various fonts for different headings
C) Use a screen printer
D) Use limited white space