Answers

LG

Answered

The special-interest effect is one that yields

A) private benefits equal to external benefits.
B) large external benefits compared to private benefits.
C) small economic losses to a small number of people and large economic losses to a large number of people.
D) large economic gains to a small number of people and small economic losses to a large number of people.

On Jul 18, 2024


D
LG

Answered

No federal law governs payments made in:

A) point-of-sale terminals for ATM cards.
B) telephone or Internet transfers between bank or credit union accounts.
C) virtual currencies.
D) preauthorized payments.

On Jul 17, 2024


C
LG

Answered

AFL-CIO stands for:

A) American Federation of Labor-Congress of Industrial Organizations.
B) American Federation of Labor-Committee for Industrial Opportunity.
C) Assembly of Factory Laborers-Congress of Industrial Organizations.
D) Assembly of Factory Laborers-Committee for Industrial Opportunity.

On Jun 18, 2024


A
LG

Answered

Which of the following reactions to personal loss typically occurs in the emotional standstill stage?

A) Denial
B) Anger
C) Experimenting
D) Shock

On Jun 17, 2024


D
LG

Answered

Which sales role generally requires higher levels of education and prior sales experience in order to establish and maintain partnership relationships with a small number of accounts?

A) delivery sales representatives
B) key-account sellers
C) missionary salespeople
D) order-getter salespeople
E) order-taker salespeople

On May 19, 2024


B
LG

Answered

Bad-news messages can be organized using the direct or indirect strategy. Identify one situation when each strategy would be  appropriate and identify the organizational pattern for each strategy.

On May 18, 2024


​ Students should identify one of the following appropriate situations for each strategy and the organizational pattern for each strategy.
Direct Strategy:
1.  Appropriate if bad news
a)is not damaging,
b)may be overlooked,
c)is preferred by the recipient, and
d)requires firmness
2.  Organizational pattern: bad news, reasons, pleasant close
Indirect Strategy:
1.  Appropriate if bad news
a)is personally upsetting,
b)may provoke a hostile reaction,
c)could threaten the customer relationship, and
d)is unexpected
2.  Organizational pattern: buffer, reasons, bad news, pleasant close