The objective of diagnosis in the feedback session is to understand factors that affect an employee's performance so the parties can attempt to resolve them. Which of the following is NOT a question to ask in the diagnosis process?

A) Were the goals specific and communicated to the employee?
B) Does performing as desired matter to the employee?
C) Does performing as expected result in some negative consequence for the employee?
D) Are there positive consequences for performing as required?
E) All of these questions are useful

Valuable traits in an employee DO include ________.

A) working extra hours
B) acceptance of authority
C) passive listening
D) positivity