C

Herzberg's motivator-hygiene model is based upon the concepts of job satisfaction and job dissatisfaction.The model assumes that in order to be motivated to perform well,workers must experience satisfaction in their jobs.However,it assumes that job satisfaction and dissatisfaction do not exist on a single continuum,but rather represent totally separate,independent dimensions.Thus,the model states that certain intrinsic job factors,called motivators,can lead to satisfaction and thereby high levels of motivation on the job.These factors include the work itself,recognition,advancement,and responsibility.However,these factors cannot operate effectively in motivating workers if they are experiencing significant dissatisfaction.Another set of factors called hygiene factors are extrinsic to the job and can prevent dissatisfaction,though they cannot be sources of satisfaction.These factors include company policy and administration,technical supervision,salary,fringe benefits,working conditions,and interpersonal relations.Herzberg's model thus proposes that a manager remove significant sources of dissatisfaction on the job,as represented by problems with hygiene factors,and then build into the job motivators.This procedure will reduce dissatisfaction,and increase satisfaction,thereby producing a motivated worker who desires to perform well for the organization.
In order to apply this model,Katie should initially collect information from members of the workforce and other sources to assess the level of hygiene and motivator factors experienced by staff.Then,she should take specific actions to reduce the dissatisfaction caused by the problems with the hygiene factors,and increase the strength of the motivator factors to enhance employee satisfaction,and thereby motivation.The results of these actions should be to decrease absenteeism and turnover,and enhance quality and productivity,as the employees become satisfied and adopt the organization's goals as their personal goals for achievement at work.A variety of student comments and approaches would be appropriate,depending upon the specific assumptions that are made.However,the overall application of the Herzberg model should include the above steps and provisions.

False

The warranties on presentment depend on who is the payor or the acceptor. The greatest protection is given to drawees of unaccepted drafts, while all other payors receive significantly less protection.
Presentment warranties to drawees of unaccepted drafts include:
a. entitlement of the presenter to enforce the instrument.
b. that the instrument has not been altered.
c. that the presenter has no knowledge that the drawer's signature is unauthorized.
In instances other than a drawee of an unaccepted draft or uncertified check, the only presentment warranty that is given is that the warrantor is a person entitled to enforce the instrument or is authorized to obtain payment on behalf of the person entitled to enforce the instrument.

A

B