A competitive advantage derived from human resources is sustainable for a company when:

A) it uses a centralized tactical program of close-supervision
B) its employees have some rare and specialized skill not easily copied
C) it has a newly created organizational culture
D) its product is intangible
E) its customers remember the product and not the salesperson

One difference between moral hazard and adverse selection is

A) ​Moral hazard has to do with unobservable characteristics of individuals
B) Moral hazard has to do with unobservable actions of individuals
C) Adverse selection is individuals change their behaviors because of a contract
D) ​Adverse selection is when you choose the wrong answer on a test

Which statement about media relations in a political setting is true?

A) Raising financial support is a key goal for political candidates.
B) Impressions effectively measure the success of a campaign.
C) PR tactics differ from those in traditional media relations.
D) Political candidates rely primarily on paid media coverage.

The second stage to negotiating is establishing and agreeing on a process by which the negotiations will proceed.