How can viewing a message on a mobile device affect comprehension?

A) Graphics make key points easier to find
B) Messages are often ignored
C) Viewers will postpone reading a message until they are at their workspace where notes can be taken
D) Viewers only read topic sentences
E) Viewers can easily scroll past key information without noticing it

_____ considers changes in the job environment in conjunction with the physical and physiological capabilities and limitations of the employees.

A) task synergy
B) ergonomics
C) physical science
D) job redesign
E) job specification

A defense mechanism in which a person responds with pessimism to any attempt at solving a problem is known as _____.

A) negativism
B) rationalization
C) displacement
D) withdrawal