Which of the following will make you appear to be sincere and confident,while allowing you to get positive reinforcement from the audience?

A) Visualizing success
B) Knowing your subject
C) Remembering to breathe
D) Maintaining eye contact
E) Concentrating on the message and audience, not on yourself

When a shopper recognizes similarities between themselves and a reviewer this tends to increase trust in product reviews This is referred to as which of the following?

A) Confirmation bias.
B) Verification.
C) Similar life experiences.
D) False equivalency.
E) Influence tactics.