Yolanda has been working for a consulting firm for a few months.Her supervisor Ryan asks her one day if she'd like to take on an added assignment by working on some reports for a valuable new client.Yolanda is interested in the opportunity because she wants to have more of a hand in the firm's success.Ryan and Yolanda are most likely in which phase of the leadership making process?

A) Phase 1
B) Phase 2
C) Phase 3
D) Phase 4

________ is the assignment of jobs to work or processing centres.