Voice and the right to appeal are two important practices that influence:

A) the size of outcome valences.
B) a person's innate drives.
C) a person's location in maslow's needs hierarchy.
D) perceptions of procedural justice.
E) whether companies should use 360-degree feedback or just supervisor feedback.

Which of the following rules should a salesperson adopt in order to have more productive lunch periods?

A) Monitor the time to avoid monopolizing too much of the buyer's day.
B) Have an alcoholic drink only if the client makes the suggestion.
C) Conduct part of the sales presentation during lunch using a laptop.
D) When lunching alone, use the time to read something relaxing.
E) Offer to purchase the customer a lunchtime cocktail or dessert.