LeAnn, a salesperson for a home building company, has spent the last 20 minutes with a customer who came to the office. LeAnn listened carefully to the customer and asked questions about the customer's needs and interests. LeAnn has determined that the customer most likely is interested in buying a new townhome. What should LeAnn do next?

A) Share the information with the customer on both a single family home and a townhome
B) Discuss the number of newly built townhomes in the area
C) Share the drawbacks of renting a place
D) Discuss the benefits of owning a newly built townhome
E) Determine monthly costs for buying a townhome

___ is the decision-making stage at which problem-solving actions are initiated.

A) Identification and problem definition
B) Solution generation and evaluation
C) Solution selection and "ethics double-check"
D) Implementation
E) Evaluation