Given its several advantages, some companies today have shifted to the ________ model for their communication needs.

The forces pressuring U.S. companies to globalize have affected all of the following human resources areas EXCEPT:

A) computer technology
B) work design
C) management styles
D) staffing
E) compensation

The way that messages move through grapevines in organizations that has the lowest accuracy is the ____ chain.

A) unending
B) gossip
C) single-strand
D) cluster

There are no units in process at the beginning of the period 1500 units in process at the end of the period that are 40% complete and 15000 units transferred out during the period. Based on this information there were 14400 equivalent units of production during the period.

When granting claims and requests for adjustment when your company is at fault, you should NOT ________.

A) blame anyone in your organization by name
B) go into the details of how you plan to resolve the situation
C) start from the assumption that the information the customer provided is correct
D) openly sympathize with the customer's situation