ZK
Answered
What are the four skills and strategies used primarily to initiate a relationship? Provide an example.
On May 08, 2024
-Observe and act on approachability cues
-Identify and use conversation starters
-Follow initiation norms
-Ask questions.
-For example,Pablo saw Manseula across the welcome desk at a convention and was intrigued by her.He actively turned toward her,made eye contact,smiled,and said hello.He walked toward her and started a conversation by asking her which company she was representing,and asked if she was enjoying the band playing in the background.They followed with initiation norms of exchanging names,asking each other about the projects they are working on,and providing each other with contact information.
-Student examples will vary.
ZK
Answered
Explain how each of the five conflict management styles, (1)avoidance, (2)accommodation, (3)competition, (4)compromise,and (5)collaboration,are related to the dimensions of concern for self and concern for others.
On May 05, 2024
1.Avoidance is a style that demonstrates little concern for self or for others.This is a "lose-lose" approach,since neither person in the conflict is satisfied.If someone just walks away from a conflict,nothing is solved to the benefit of either person.
2.Accommodation shows high concern for others but little concern for the self.If we simply give way to what the other person wants,they may get what they want,but we don't.It is sometimes called the "lose-win" approach,since you sacrifice your own needs so that someone else can win the argument.
3.Competition demonstrates high concern for the self but low concern for others.This is a "win-lose" approach because the person using this conflict management style tries to make sure he or she wins regardless of the impact on the other person.
4.Compromise demonstrates a middle ground between concern for self and concern for others.This is a lose/win-lose/win approach,because both parties give up something in exchange for something at the same time.
5.Collaboration is an approach where there is a high regard for both parties.This approach is considered "win-win" because a solution that satisfies most needs of both parties is sought.It uses other-oriented strategies to achieve a positive solution for all involved.