Cost accounting systems measure, record, and report product costs.

What province has established a voluntary certification program for work-life balance?

A) Ontario
B) Alberta
C) British Columbia
D) New Brunswick
E) Quebec

What does the introductory paragraph in a direct format bad news message do for the reader?

A) It softens the blow of the bad news.
B) It offers a neutral buffer.
C) It explains why the decision was made before telling the reader what the decision is.
D) It explains the credentials of the writer.
E) It shares the bad news.