Which of the following is defined as the process of sending and receiving information without using written or spoken language?

A) Listening
B) Etiquette
C) Focus
D) Nonverbal communication
E) Virtual communication

Phishing is a high-tech scam to acquire sensitive information using e-mail or pop-up messages claiming to be from familiar businesses or organizations.

Sam,a plumber,entered into a contract for $75,000 with Orr,Inc. ,to perform certain plumbing services in a building owned by Orr.After Sam had satisfactorily performed the work,Orr discovered that Sam had violated the state licensing statute by failing to obtain a plumbing license.As a result,Orr refused to pay Sam.The licensing statute was enacted merely to raise revenue for the state.An independent appraisal of Sam's work indicated that the building's fair market value increased by $70,000 as a result of Sam's work.The cost of the materials that Sam supplied was worth $35,000.If Sam sues Orr,Sam will be entitled to recover:

A) nothing.
B) $35,000.
C) $70,000.
D) $75,000.

The strategic marketing process involves three phases: planning, implementation, and

A) review.
B) execution.
C) evaluation.
D) goal revision.
E) correction.

Human relations leadership style emphasizes the consideration of human capital more than any other leadership style.

A representation concerning the quality, condition, description, or performance potential of goods is

A) an express warranty.
B) an implied warranty.
C) a warranty of title.
D) not a warranty.

The total amount of income earned by American resource suppliers in a year is measured by

A) Gross domestic product.
B) National income.
C) Personal income.
D) Disposable income.

A recent direct quote for the euro was $.8845. The euro's indirect equivalent is:

A) €0.8845.
B) $1.1306.
C) €1.1306.
D) €0.1155.