Asked by Aimae Surig on May 10, 2024
Verified
John Hagen, a veteran appliance salesperson, is in an interview with a potential prospect. As the prospect talks about how more people are renting appliances rather than buying them, Hagen replies, "Really? That's interesting. So how many refrigerators do you want to order?" Hagen is engaged in ________ listening.
A) marginal
B) active
C) evaluative
D) routine
E) borderline
Marginal Listening
A form of listening where the listener only partially focuses on the speaker's message, often missing key points or details.
Appliance Salesperson
A professional who specializes in selling household machines and equipment, often providing advice on products to fit customers' needs.
Routine Listening
The process of regularly paying attention to and understanding auditory information during everyday activities.
- Discriminate between the assorted gradients of listening and their significance in the realm of effective communication.
Verified Answer
Learning Objectives
- Discriminate between the assorted gradients of listening and their significance in the realm of effective communication.
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