Asked by Makayla Kortz on May 19, 2024
Verified
It is possible to meet all project specifications and not meet client expectations or fail to meet one or more specifications and still meet or exceed a client's expectation.
Project Specifications
Detailed descriptions of the requirements, features, and standards that a project must meet or exceed.
Client Expectations
The beliefs or standards that clients have regarding the performance or delivery of services or products.
- Grasp the relationship between project specifications, client expectations, and project success.
Verified Answer
CM
Chugh MannuMay 21, 2024
Final Answer :
True
Explanation :
Meeting project specifications is important, but ultimately the goal is to satisfy the client's needs and expectations. It is possible for a project to meet all specifications and still not meet the client's expectations, perhaps because the client's needs were not fully understood or communicated. On the other hand, a project may not meet all specifications but still exceed the client's expectations by delivering key features or benefits that were not originally requested. Ultimately, client satisfaction should be the main focus of any project.
Learning Objectives
- Grasp the relationship between project specifications, client expectations, and project success.
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