Asked by Chelsea Lewis on Jun 30, 2024
Verified
Conflict as it is experienced in the daily workplace involves at least two basic forms, ________ and _______.
A) rational conflict and irrational conflict
B) sanctioned conflict and ad-hoc conflict
C) substantive conflict and emotional conflict
D) bureaucratic conflict and personal conflict
E) institutional conflict and rational conflict
Substantive Conflict
A disagreement or discord arising from differences in ideas, definitions, perceptions, or goals within a group or organization.
Emotional Conflict
A state of inner turmoil or struggle caused by opposing or incompatible feelings, desires, or beliefs.
- Comprehend the individual and affective aspects of conflicts between people.
Verified Answer
MM
Marilyn MejiaJul 07, 2024
Final Answer :
C
Explanation :
Substantive conflict refers to conflicts over goals, ideas, and resources, while emotional conflict involves personal differences and feelings of tension or frustration between individuals. These two forms of conflict are common in the workplace and can often overlap. Understanding and effectively managing both types of conflict is important for maintaining a productive work environment.
Learning Objectives
- Comprehend the individual and affective aspects of conflicts between people.
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