Asked by Sonja Knezic on Jul 04, 2024
Verified
Ben works as an accountant at the headquarters of a fast-food chain. His boss regularly insults him with such comments as, "You are the dumbest accountant I ever met," and "You could easily be replaced with software." Ben will most likely experience ________.
A) psychological distress
B) Type A behavior
C) emotional labor
D) role overload
Psychological Distress
A state of emotional suffering characterized by symptoms of depression and anxiety, often as a result of adverse life circumstances.
Type A Behavior
A personality trait characterized by high levels of competitiveness, self-imposed stress, impatience, and a constant sense of urgency.
Emotional Labor
The process of managing and sometimes suppressing emotions to fulfill the emotional requirements of a job.
- Comprehend how conditions in the workplace, such as role conflict, role overload, and abusive supervision, influence stress levels.
Verified Answer
Learning Objectives
- Comprehend how conditions in the workplace, such as role conflict, role overload, and abusive supervision, influence stress levels.
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