Asked by Tristan Jansen on Jul 12, 2024
Verified
Is market-creating innovation riskier for companies than performance-improving innovation and efficiency-enhancing innovation? Give reasons to support your answer.
Market-Creating Innovation
Innovations that result in the creation of a new market by fulfilling an unserved or underserved need or desire.
Performance-Improving Innovation
Innovations that enhance the performance, efficiency, or quality of products or processes, thereby providing value to the organization and its customers.
Efficiency-Enhancing Innovation
Innovations that improve the productivity and performance of enterprises, often leading to reduced costs and increased quality.
- Interpret various strategies companies use to drive market-creating innovation and compare their risks with other forms of innovation.
Verified Answer
By contrast, market-creating innovations are much more difficult to evaluate because their potential for generating profits is ultimately uncertain. By definition, this kind of innovation results in products and services that cannot be tested in the market before release and for which demand is not obvious. For example, after incurring considerable costs and investing heavily in R&D, IBM developed the first smartphone in 1992. However, the company was so concerned that consumers wouldn't like the phone that it took two years to introduce it to the market. The phone was not successful. Many argued that there were too many problems with the phone and that its sheer size turned people away.
The section "Risks of Market-Creating Innovation" on page 215 discusses how companies deal with various types of innovations. Students can use this section to make their own interpretation and answer this question.
Learning Objectives
- Interpret various strategies companies use to drive market-creating innovation and compare their risks with other forms of innovation.
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