Asked by Benoit BOUDA on Jul 17, 2024
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Responding to questions on Q&A sites can be a great way to build your personal brand and to demonstrate your company's commitment to customer service.
Q&A Sites
Online platforms where users can ask questions and get answers from the community or experts.
Personal Brand
The unique combination of skills, experiences, and personality that one actively communicates to the world.
Customer Service
The support and assistance provided by a company to its customers before, during, and after purchasing and using goods or services.
- Understand the process and importance of responding to feedback and criticism in digital communities.
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Learning Objectives
- Understand the process and importance of responding to feedback and criticism in digital communities.
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