The ______ stage is the first stage in the change process.

A) unfreezing
B) freezing
C) change
D) refreezing

Unfreezing

The initial stage in the change process where existing behaviors or attitudes are challenged to prepare for change.

Refreezing

The final stage of Lewin's change model where newly adopted behaviors, values, or attitudes are solidified into the organization or individual's practices, ensuring the change is sustained over time.

Change Process

The sequence of steps or actions involved in moving an organization or individual from its current state to a desired future state.