Asked by Hermina Jacques on Sep 23, 2024
Verified
When Hailey noticed that her colleagues are overloaded with work, she often offers to help them. Hailey's actions are an example of good __________________.
A) criterion competency
B) organizational leadership
C) intragroup reliability
D) organizational citizenship
E) group-role credibility
Organizational Citizenship
The voluntary commitment beyond contractual tasks by employees, which contributes to the well-being and efficiency of the organization.
Criterion Competency
The specific skills, knowledge, and abilities that are crucial for successful performance in a particular job or role.
- Describe examples of organizational citizenship behaviors and their importance.
Verified Answer
JL
Jessica Lopezabout 21 hours ago
Final Answer :
D
Explanation :
Hailey's actions are an example of organizational citizenship, which involves going above and beyond the requirements of one's job to support and improve the organization and its members.
Learning Objectives
- Describe examples of organizational citizenship behaviors and their importance.
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