Which of the following statements about grievance procedures is true?

A) The cost of arbitration is always borne by management.
B) Management is typically the party that files the grievance.
C) HR professionals are involved in the grievance procedures at the very first step
D) The first stage in the grievance procedure involves the aggrieved party contacting the union steward.
E) About 50 percent of contracts provide for a grievance procedure

Arbitration

A method of dispute resolution where an impartial third party, the arbitrator, makes a decision that is usually binding on the parties.

Grievance Procedures

Formalized means by which employees can submit complaints or disputes for resolution by the organization, following specific steps.

Union Steward

An elected representative of union members in the workplace, responsible for enforcing the collective bargaining agreement and assisting members with grievances.