Police officer Elsa experiences high emotional labor in carrying out her job. She most likely needs a high degree of emotional intelligence to attain good job performance.

Emotional labor refers to the effort required to manage one's own emotions while performing a job. As a police officer, Elsa is likely to encounter situations that require her to remain calm and professional, even in the face of challenging or volatile individuals. To carry out her job effectively, she must be able to regulate her emotions and display empathy towards others. Emotional intelligence refers to the ability to perceive, understand, and manage one's own emotions, as well as the emotions of others. Therefore, having a high degree of emotional intelligence would likely be beneficial for Elsa in managing the emotional demands of her job.