Asked by Jenna Wright on Apr 28, 2024
Verified
According to the American Management Association, 65 percent of a typical company's business comes from repeat business by _____ customers.
Repeat Business
The act of a customer returning to purchase products or services from a business multiple times, indicating satisfaction and loyalty.
American Management Association
A professional organization aimed at promoting management development and educational practices in the United States.
- Grasp the significance of repeat customers in a company's business strategy.
Verified Answer
VL
Learning Objectives
- Grasp the significance of repeat customers in a company's business strategy.