​After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in?

A) ​Recognize
B) ​Avoid
C) ​Discover
D) ​Answer
E) ​Recover

RADAR Model

A framework used in business to Recognize, Avoid, Detect, Answer, and Recover from potential risks or issues.

Quality Standards

Specific criteria within an industry or profession that define the degree of excellence or the minimum acceptable levels of quality for products and services.

Feel-good Commercials

Advertising campaigns designed to evoke positive emotions and associate those feelings with a brand or product.