Asked by Yamam Flowers on May 05, 2024
Verified
After speaking with a patient on the telephone about a clinical issue, a medical assistant must always ____.
A) meet with the physician to discuss the call
B) schedule an appointment for the patient
C) bill the patient for the telephone time
D) document the conversation in the patient's record
E) work a little later to make up for lost time
Document Conversation
The process of changing a document from one format to another.
Clinical Issue
A problem or concern that arises in the context of clinical care, requiring medical attention, decision-making, or intervention.
- Acquaint oneself with the procedure for logging telephone discussions in patient records, aimed at legal documentation and maintaining continuity of care.
Verified Answer
ZK
Zybrea KnightMay 09, 2024
Final Answer :
D
Explanation :
Documenting the conversation in the patient's record is essential for maintaining accurate and up-to-date patient information, ensuring continuity of care, and for legal protection.
Learning Objectives
- Acquaint oneself with the procedure for logging telephone discussions in patient records, aimed at legal documentation and maintaining continuity of care.
Related questions
When a Patient Calls the Office for the Result of ...
When Handling an Incoming Telephone Call Regarding a Patient Progress ...
The Appropriate Way to Address a Patient with a Last ...
When Talking on the Telephone, You Should Use a Normal ...
Emergency Calls and Calls Concerning Unsatisfactory Patient ________ Reports Require ...