Asked by Zahraa Khalid on Sep 24, 2024

​An example of an M-type organizational architecture based on customer type is when divisions are defined as

A) ​R&D,Engineering,Production,Marketing,Sales
B) Component 1 Plant,Component 2 Plant,Component 3 Plant,Final Assembly
C) Store 1,Store 2,Store 3,Region A,Region B,Sales Division
D) ​Business Customers,Educational Customers,Household Customers

Organizational Architecture

The structure and systems in place within an organization that define how it operates and interacts.

Customer Type

Classification of customers based on certain characteristics, preferences, or purchasing behavior, used to tailor marketing or sales approaches.

  • Become familiar with the particulars and positives of M-Form (Multidivisional Form) organizational layouts.
  • Identify instances where organizational structures are delineated by function, customer type, or geographical positioning.