As a manager, Jermaine, defines goals, set performance objectives, and identify action steps for accomplishing them. Jermaine is engaged in which management function?

A) Planning
B) Organizing
C) Leading
D) Directing
E) Controlling

Management Function

The process of planning, organizing, leading, and controlling resources to achieve organizational goals efficiently and effectively.

Performance Objectives

Specific, measurable goals set by an individual or organization to gauge the effectiveness of performance over a period.

Action Steps

Specific, measurable tasks or activities that are planned and executed to accomplish a strategic goal.