Asked by Sheree Rouse on Jul 09, 2024
Verified
British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?
A) Managers must ensure that employees come to them only with job-related concerns.
B) Managers must encourage employees to voice their complaints and listen honestly to those concerns.
C) Managers must formalize the procedure and encourage employees to "start at the top."
D) Managers must emphasize that they can offer solutions only on an advisory basis.
Open-door Policy
A managerial approach that encourages employees to communicate openly with management without fear of repercussion.
Employee Complaints
Concerns or grievances raised by employees regarding workplace conditions, treatment by management or colleagues, or issues related to employment law and company policy.
- Distinguish the organizational methods and systems for implementing discipline.
Verified Answer
SS
SUBHVRAT SHARMAJul 12, 2024
Final Answer :
B
Explanation :
For an open-door policy to be successful, it is crucial that managers encourage employees to voice their complaints and listen honestly to those concerns. This approach fosters an environment of trust and open communication, which is essential for addressing and resolving issues effectively.
Learning Objectives
- Distinguish the organizational methods and systems for implementing discipline.
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